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The world is changing rapidly, and so should your business… In this digital era, social selling is key when delivering products and services to your customers. And customer experience is the only differentiator that can keep you one step ahead of your competitors.

 

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BRDPro Consulting provides new age consulting services, and offers projects in the areas of: Customer Experience Call Center & Customer Service Omnichannel Digital Solutions Nonprofit Management Salesforce.com Salesforce Training Please contact us for a needs assessment.

Scheduled Flows: How do they work?

Very recently, one of my fellow #flownatic friend, Andy, shared an tweet about scheduled flows which led to some interesting suggestions on the … Scheduled Flows: How do they work?

Update or Assignment Element in Before Save Record-Triggered Salesforce Flows?

In Summer ’21 Salesforce released a seemingly small feature. You can now use update elements in Record-Triggered flows to update the field values that triggered the flow regardless of whether that flow is set to run before-save or after-save. Before Summer ’21, you had to use the assignment element to update these field values in… Continue reading Update or Assignment Element in Before Save Record-Triggered Salesforce Flows?

Developers Love Salesforce Flows (Summer ’21)

Salesforce Developer Flow

Or do they really? I presented a demo at the Albany Developer Trailblazer Group Meeting. For this meeting, I prepared an advanced solution that is geared toward Developers. This is a Screen Flow use case with a Loop demonstrating some of the brand new Summer ’21 functionality. Enjoy Andy Engin Utkan