Our Services


BRDPro Consulting stands at the forefront of new-age consulting, offering a suite of services designed to empower businesses in navigating the complexities of the digital landscape. Our expertise is grounded in a deep understanding of Salesforce, the world’s leading customer relationship management (CRM) platform. We specialize in a comprehensive range of Salesforce-centric services, each tailored to meet the unique needs and challenges of our clients. Additionally, we use Agentforce, a team of dedicated agents, to provide enhanced support and service to our clients, ensuring they receive personalized, timely assistance to maximize their Salesforce experience.

Agentforce


Do you need AI Service or Sales Agents? Agentforce is a Salesforce platform that helps organizations build and manage customer service operations by integrating AI-powered automation tools. BRDPro can help you configure and launch Agentforce in your Salesforce org. Whether you need assistance with internal or external facing agents, we can help. By implementing Agentforce, your organization can achieve greater productivity and increased success rates. Contact us today to learn more and get started with Agentforce AI.

Salesforce Implementation and Automation


Our Salesforce Implementation service is the cornerstone of our offerings. We understand that the transition to Salesforce is not just about adopting new software; it’s about transforming your business processes to be more efficient, data-driven, and customer-centric. Our team of certified Salesforce professionals works closely with clients to design and execute customized implementation strategies. From initial setup and configuration to integration with existing systems, we ensure a seamless transition with minimal disruption to your business operations.

Salesforce Consulting


At BRDPro Consulting, our Salesforce Consulting service is designed to unlock the full potential of Salesforce for your business. Whether you’re looking to enhance customer engagement, streamline sales processes, or improve service delivery, our consultants offer the insights and expertise needed to achieve your goals. We provide strategic guidance on best practices, process optimization, and leveraging Salesforce features to drive growth and competitiveness.

Salesforce Managed Services


Understanding that the value of Salesforce extends far beyond its initial implementation, our Salesforce Managed Services are designed to provide ongoing support and optimization. This service ensures that your Salesforce environment evolves with your business, adapting to new challenges and opportunities as they arise. From regular system audits and updates to user support and training, our managed services keep your Salesforce ecosystem running smoothly, allowing you to focus on your core business.

Salesforce Training


To empower our clients to take full control of their Salesforce platform, BRDPro Consulting offers comprehensive Salesforce Training programs. Our training is tailored to the diverse needs of your team, from end-users to IT professionals. We provide hands-on training sessions, workshops, and educational resources designed to enhance proficiency in using Salesforce. By building in-house expertise, we help businesses maximize the return on their Salesforce investment.

At BRDPro Consulting, we are committed to delivering excellence in all aspects of our service offerings. Our approach is collaborative, innovative, and results-driven, ensuring that our clients not only achieve their immediate Salesforce objectives but are also equipped for sustainable success in the digital age.

Flow Canvas


BRDPro Consulting supports your business in reaching its objectives by leveraging the power of Salesforce. We’re committed to maximizing the speed and accuracy that Salesforce brings to your business delivery, tailored to your needs.

Flow Canvas Support


Looking for tailored Salesforce support? Flow Canvas Support has you covered! Our Salesforce Heroes specialize in helping you solve flow, Apex trigger errors, and issues with managed and unmanaged packages. You don’t have to be a large enterprise to be able to afford help under contract: Flow Canvas offers a full range of support options under three support plans. From ticket submission to live support assistance, we will help you with your low-code and Apex challenges. Our experts will help you simplify your automation!

Flow Canvas Academy


Do you need to catch up on the latest functionalities in Salesforce Flow automation? Flow Canvas Academy has training programs for you, whether you learn best at your own pace or live with a group. Our self-paced Flow course has year-long access, downloadable resources, video content, and more! Our Flow Bootcamp is the perfect choice if you prefer a live course. Over six weeks, you’ll participate in live sessions, join office hours for extra help, and engage in discussions and problem-solving in our dedicated Slack channel.